Delete Your Account
We're sorry to see you go. Follow the instructions below to permanently delete your account.
Important Notice
Deleting your account is permanent and irreversible. Once deleted:
- All your game data, scores, and progress will be permanently removed
- Your leaderboard rankings will be deleted
- You will lose access to any in-game purchases or premium features
- Your username will become available for others to use
- All groups and competitions you created will be dissolved
Delete Account in Mobile App
Follow these steps to delete your account directly from the OyaOneMore mobile app:
Open the App Dashboard
Launch the OyaOneMore app and make sure you're logged into your account. You should see your main dashboard.
Tap the Settings Icon
Look for the Settings icon (gear icon) on your dashboard. It's usually located in the top right corner or in the navigation menu.
Navigate to Account Settings
In the Settings menu, scroll down and tap on "Account" or "Account Settings".
Find Delete Account Option
Scroll to the bottom of the Account Settings page. You'll see a "Delete Account" option, usually in red text.
Confirm Deletion
Tap "Delete Account". You'll be asked to confirm this action. The app will explain what data will be deleted.
You may need to:
- Enter your password to verify your identity
- Type "DELETE" or confirm with a checkbox
- Complete a verification step
Account Deleted
Once confirmed, your account will be permanently deleted. You'll be logged out immediately, and all your data will be removed from our servers within 30 days in compliance with GDPR.
Need Help?
If you're unable to delete your account through the app, or if you have any questions, please contact our support team:
Email: support@oyaonemore.com
Please include your username and registered email address in your request. We'll process your account deletion request within 48 hours.
Your GDPR Rights
Under GDPR, you have the right to:
- Request a copy of all your personal data before deletion
- Export your data in a portable format
- Request immediate deletion of your data (Right to be Forgotten)
Learn more in our Privacy Policy.
What Happens to Your Data?
Personal Information: Your email, username, profile data, and account credentials are deleted immediately.
Game Data: All your scores, achievements, game history, and progress are permanently removed.
Backup Retention: Your data may remain in encrypted backups for up to 30 days for disaster recovery purposes, then is permanently deleted.
Anonymized Data: Some aggregated, anonymized statistics may be retained for analytics purposes (e.g., "total games played" counts without any personal identifiers).
Changed Your Mind?
We'd love to have you stay! If you're experiencing issues or have concerns, please reach out to our support team. We're here to help make your experience better.